Chatbot

A chatbot is a computer program that can have a conversation with you — usually through text and sometimes even voice. You’ve probably seen one pop up on a website asking if you need help, or used one to check your bank balance or book a ticket. They’re like digital assistants that respond to what you type, without needing a human on the other end.

Some chatbots are very basic and follow a script, only giving set answers to specific questions. But others, especially those powered by AI like ChatGPT, can understand what you're saying in a more natural way and generate thoughtful responses. These more advanced chatbots are getting better at mimicking human conversation, making them useful for customer support, education, and productivity.